What do you want to make different?

I help small business owners make increasingly better next steps, by defining midpoints instead of endpoints and dynamically shaping the future as we go.

Curated assessments, exercises, coaching, and facilitation will help you clarify:

• What matters to you and your team?
• How can you measure what matters to you?
• What behaviors and processes are helping vs. hurting progress?
• What are the key assumptions shaping your current process?
• How can you better align customer and employee experience?

Services Include:

• Strategic planning 
• Executive coaching
• Customer experience training and workshops
• Performance management (defining and monitoring KPIs and OKRs)
• Facilitation of dialogic/generative organization development (navigating transformational and/or culture change)
• PROSCI-certified change management (implementing planned or top-down change initiatives)
• Meeting design and facilitation
• Project management 
• Strategic communications
• Business and personal branding
• Business writing and editing (website or course content, keynotes, proposals, employee handbooks, etc.)