True progress is nonlinear.
Luckily, we don’t need to wait until we have all the information to make constructive moves now. Most business problems come down to clarifying what matters, and better aligning customer and employee experience to move in that direction.
The following resources provide a glimpse into my philosophy of effective management and organizational change.
If the artist is one who captures the nuance of experience, then this is whom each of us must become.
Peter Block, Community
Models, Theories, & Methods:
- Status, Certainty, Autonomy, Relatedness, Fairness (SCARF)
- PROSCI/ADKAR Model
- 4 Zones of Psychological Safety
- 5D Cycle of Appreciative Inquiry
- Objectives and Key Results (OKRs)
- Pre-Mortems
- Kolb Experiential Learning Styles
- Thomas-Kilmann Conflict Mode Instrument (TKI)
- Choice Architecture
- Dweck’s Growth Mindset
- Common Cognitive Biases
- World Cafe
- The Meeting Canoe
Books:
- Gibbons, The Science of Organizational Change
- Axelrod, Let’s Stop Meeting Like This
- Edmondson, Teaming
- Block, Community
- Schein, Humble Inquiry
- Nadler, Feedback and Organization Development
- Rock, Quiet Leadership